#5 ✓resolved
Justin

Issues with .doc(x)/.pdf from Windows

Reported by Justin | October 20th, 2009 @ 04:48 PM

Doc/PDF uploads do not work from Windows environment -- no issues when server is running on Linux.

I'm experiencing the same issues as documented here:

http://groups.google.com/group/scribd-platform-developers/browse_th...

If it helps, I'm on:

Rails 2.3.4
rscribd 1.0.4
scribd_fu 2.0.4 (with attachment_fu)

I attached a sample file that works on linux but not on windows.

Comments and changes to this ticket

  • Matt Darby

    Matt Darby October 20th, 2009 @ 05:02 PM

    • State changed from “new” to “open”

    This appears to be an existing issue with Scribd's conversion process, not scribd_fu? Scribd_fu just uploads your document to Scribd and provides easy access to the converted document.

  • Justin

    Justin October 20th, 2009 @ 06:06 PM

    I suppose that's possible; however, it seems odd that it would work when running the server from one OS and not another.

    Is it possible that windows is passing an incorrect type to the upload method?

  • Matt Darby

    Matt Darby October 20th, 2009 @ 06:53 PM

    Are you getting any error? Does the upload fail or the conversion process? Have you tried removing the begin/rescue block in #upload and seeing what happens?

    I'm not sure why scribd_fu would behave differently in Windows, but then again, I don't have a Windows server to test.

  • Justin

    Justin October 20th, 2009 @ 07:27 PM

    It's the conversion process that fails.

    • Upload using sribd_fu from windows box: Conversion fails
    • Upload using sribd_fu from linux box: Conversion succeeds
    • Upload using sribd_fu from web UI: Conversion succeeds

    I'll try removing the rescue block and let you know if that yields anything promising.

    Thanks for the replies.

  • Matt Darby

    Matt Darby November 21st, 2009 @ 10:06 AM

    • State changed from “open” to “resolved”

    IIRC this was resolved offline and I forgot to close the ticket. Please reply if I'm wrong.

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A Ruby on Rails plugin that streamlines interaction with Scribd.com’s iPaper service, and works along side of either Attachment_fu or Paperclip.

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